Terms & Conditions

Last Updated: May 29, 2024

Welcome to TheTwistedMason.com, the online store for The Twisted Mason. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms and conditions, you must not use our website.

These Terms and Conditions govern your use of TheTwistedMason.com and your relationship with The Twisted Mason (referred to as "we," "our," or "us"). By using our website, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our website.

You must be at least 18 years of age to use our website. By using our website and agreeing to these Terms and Conditions, you represent and warrant that you are at least 18 years of age.

Our Privacy Policy, which sets out how we will use your information, can be found here. By using our website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms and Conditions.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

By placing an order through our website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

All payments must be made at the time of placing an order. We accept payments via [payment methods]. By submitting your payment information, you authorize us to charge the applicable payment method at our convenience.

We will deliver the products to the address you provide at the time you make your order. Delivery times are estimated and may vary. We are not responsible for any delays in delivery which are beyond our control.

Due to the handcrafted and unique nature of our products, all sales are final. We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at TheTwistedMason@gmail.com with details of the product and the defect. You can send the item you consider defective to the original shipping address.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail within a reasonable period of time whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

To the maximum extent permitted by applicable law, The Twisted Mason shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our website, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless The Twisted Mason, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of our website or your breach of these Terms and Conditions.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Your Country/State].

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Questions about the Terms and Conditions should be sent to us at TheTwistedMason@gmail.com.